Question 1

What is IQOS ILUMA?

Accepted Answer

The brand-new IQOS ILUMA with TEREA elevates the experience of heated tobacco to a new level. Instead of burning the tobacco, the SMARTCORE INDUCTION SYSTEMTM of the TEREA stick warms it, creating a better, cleaner, and more enjoyable smoking experience. To provide you new levels of sensory enjoyment, TEREA also offers a broad variety of real tobacco tastes, whether you favour rich and well-balanced or fresh and fragrant mixes. And theres more. While straightforward features and personalization let you tailor your gadget to your preferences and needs, innovative technology elevates and enriches your tobacco experiences. Additionally, benefit from support and privileges that can inspire you with our 24/7 online troubleshooting tools, professional assistance, and special experiences to unlock.

Question 2

What causes my IQOS ILUMA to not turn on when I put a HEETS stick?

Accepted Answer

The IQOS ILUMA is intended to only be used with brand-new, completely sealed TEREA tobacco sticks, which is why it wont start. Instead of burning the tobacco, the SMARTCORE INDUCTION SYSTEMTM of the TEREA stick warms it, creating a better, cleaner, and more enjoyable smoking experience. Also keep in mind that TEREA tobacco sticks wont function with earlier IQOS models and might harm your gadget.

Question 3

How can I identify used TEREA sticks from fresh ones?

Accepted Answer

There are two signs on used tobacco sticks that let you know if theyve been used. There will be a faint tobacco vapour mark on the paper that surrounds the filter and a small wrinkle in the paper. To avoid any confusion, it is advised that you throw away the stick right away after using it. A TEREA stick can also be avoided by returning it to the pack upside-down. Make sure the wavy line is visible when you choose your TEREA stick.

Question 4

How should a TEREA stick be inserted properly?

Accepted Answer

Its pleasant and simple, to be sure. Make sure the TEREA logo is facing up as you place your TEREA stick into the IQOS ILUMA holder. When you gently press down, the logo should stay visible if it was added successfully.

Question 5

What occurs when I attempt to insert a HEETS stick into an IQOS ILUMA device?

Accepted Answer

Truth be told, nothing. The machine just wont turn on. It is made to only turn on after a TEREA stick has been inserted, according to its design.

Question 6

What takes place if I try to put a TEREA stick into an IQOS 3 DUO or similar device with a blade?

Accepted Answer

Try not to use TEREA sticks with blade IQOS devices as they may be damaged since they are only intended to be used with IQOS ILUMA. This is so because the blade isnt in the holder on the new SMARTCORE INDUCTION SYSTEMTM. Instead, a heating element made of metal is housed inside the TEREA stick. The IQOS 3 DUO blade technology prevents you from using TEREA sticks.

Question 7

How do HEETS and TEREA stack up?

Accepted Answer

Both TEREA with IQOS ILUMA and HEETS with earlier IQOS blade devices heat the tobacco from inside, as opposed to burning it, with less odour than cigarettes and no smoke or ash. Additionally, they produce hazardous compounds at levels that are 95% lower than those of cigarettes*. It does not always equate to a 95% reduction in risk, which is important information. IQOS ILUMA has some risks. TEREA sticks are sealed in contrast to HEETS sticks. Therefore, there is no tobacco residue and no need to clean the device after use when TEREA sticks are used with IQOS ILUMA. With the brand-new IQOS ILUMA and TEREA tobacco sticks, you may now smoke in a more hygienic environment. Though TEREA sticks are exclusively meant to be consumed with IQOS ILUMA, fear not—you can still find our favourite HEETS flavours among the variety of TEREA varieties. Metal is present in TEREA sticks. To avoid disassembly or ingestion, keep out of childrens reach.

Question 8

What should I do with TEREA sticks?

Accepted Answer

As soon as youve finished smoking, dispose of the sticks properly in accordance with local waste disposal laws.

Question 9

With which IQOS ILUMA devices can I use TEREA sticks?

Accepted Answer

You certainly can. Any IQOS ILUMA model is compatible with TEREA sticks. However, you should not use them with older IQOS editions since you risk damaging your device.

Question 10

Whats contained within a TEREA stick?

Accepted Answer

Lets learn more about the unique TEREA stick design and discover what makes it function so well: The heating component For flawless heating of the tobacco, an unique metal heating element with a stainless steel coating is put into the tobacco portion of the stick. A highly formulated, finely ground, and carefully chosen tobacco mix makes up the tobacco portion. The front seal: Ensures that there is no tobacco residue left in your IQOS ILUMA holder after usage and that inserting and removing the tobacco stick is simple. For a pleasurable and simple draw, the air-flow chamber makes sure that the proper quantity of aerosol is distributed throughout the stick. The cooling plug lowers the temperature of the aerosol. cellulose acetate, which is a kind of has the highest cooling effectiveness ever. The protective wrap: After usage, our innovative protective paper wrap makes for a cleaner environment. The filter serves as your mouthpiece when using a TEREA tobacco stick.

Question 11

Why are there two filters on TEREA sticks?

Accepted Answer

to provide you with a cleaner experience. Any leftover tobacco that would fall out and circulate in your IQOS ILUMA is eliminated by the filter tips on both ends of TEREA sticks. Consequently, you wont need to clean your gadget after each usage.

Question 12

What does the metal in TEREA cigarette sticks represent? Do I need to worry?

Accepted Answer

The SMARTCORE INDUCTION SYSTEMTM, which employs a metal heating element enclosed in a TEREA tobacco stick and coated with stainless steel to heat tobacco, is solely intended for use with IQOS ILUMA products. The metal heating element in TEREA tobacco sticks contains sharp edges, thus they should never be pulled apart and should never be placed in reach of children or animals. The metal heating element used in TEREA cigarette sticks can seriously harm internal organs if swallowed. TEREA tobacco sticks should never be ingested without first seeing a doctor. In accordance with local regulations, dispose of TEREA tobacco sticks promptly after use.

Question 13

What colours are available for the IQOS ILUMA?

Accepted Answer

The new IQOS ILUMA comes in 5 chic colours that you may customise anyway you like: Pebble Beige, Pebble Grey, Denim Blue, Moss Green, and Sunset Red.

Question 14

How do I turn on my IQOS ILUMA gadget before using it for the first time?

Accepted Answer

putting your smartphone on and charging it. Using the included AC Power Adaptor and Charging Cable, completely charge your IQOS ILUMA. Press the button on the side of the Pocket Charger for 4 seconds to turn on your smartphone. Remove the holder from the Pocket Charger and push the side button to see how the battery is doing.

Question 15

How long will my IQOS ILUMA tobacco experience last?

Accepted Answer

Up to 6 minutes or 14 puffs, whichever comes first, may pass during your encounter.

Question 16

In what circumstances should IQOS ILUMA be stored?

Accepted Answer

The optimal operating range for your IQOS ILUMA is between 0 and 40°C, while TEREA tobacco sticks taste best when kept at room temperature. These are some hints for storage: - Keep your device out of the water, the sun, and the heat. - Avoid leaving your gadget in a warm environment, such as inside of a car, since the lithium-ion battery and electric circuit board may become considerably degraded. - We also advise against exposing your IQOS ILUMA and TEREA sticks to direct sunlight in order to ensure the greatest flavour and the optimum performance from your gadget. - Keep SMARTCORE STICKs with IQOS ILUMA or IQOS ILUMA PRIME in a spot thats clean, dry, and cold. - Avoid placing IQOS ILUMA, IQOS ILUMA PRIME, and SMARTCORE STICKs in direct sunlight or environments with excessive humidity. - SMARTCORE STICKs that have been exposed to a lot of heat or moisture should not be used. Additional details: If the gadget is kept warm, it may be able to start in chilly outside settings (e.g.in your coat pocket). However, while utilising the holder, the chilly outside air may cause: - The aerosols decreased performance - Insufficient power to support the intended usage period (up to 6 or 14 puffs, whichever comes first) for each tobacco stick.

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