Heets Sun Pearl Dubai, UAE, Abu Dhabi, Ajman, Sharjah

FAQ's of Heets Sun Pearl :

Policy :

Our Shipping Policy is listed below, please read it before placing your order.

• Orders placed by 5 p.m. in Dubai, Sharjah, and Ajman are eligible for Same-Day Delivery. Yet, orders placed from other parts of the UAE will be shipped in 24-48 hours

• We deliver 7 days a week, with the exception of public holidays.

• We make a concerted attempt to ship your order the same day or the following day, so you can expect it to arrive within 24-48 hours. Please bear in mind that the shipping may be delayed if there is an emergency or if the weather is really bad.

• We deliver your order for free if you spend AED 201 or more. If your order is less than AED 201, shipping will cost you AED 30.

• Standard Delivery and Rapid Delivery are the two delivery choices available to you. Additional fees will be revealed at the checkout depending on the delivery service selected.

• Kindly be informed that the company does not demand signatures when sending packages. When things are delivered, customers must have someone there to accept them.

• Once an order has been placed, it is not possible to change the delivery address. We will indeed deliver to the shipment provided at the time of transaction. The cost of delivery is nonrefundable. The amount of your return will be subtracted from the original shipping cost.

• Keep in mind that the Delivery Driver will indeed deliver your parcel if you provide your Emirates ID/Passport and pay the entire outstanding balance.

• It is a legal requirement that you be at least 18 years old to place an order. Underage customers will almost certainly lose their money if they place an order.

Refund Policy :

• ✔ The customer has the right to request a refund if he did not damage the box while packing.

• ✔ Customer must pay AED 30 for courier services only.

• ✔ All IQOS devices have a one-year manufacturer's warranty.

How to Use IQOS Heets Sun Pearl :

• ✔ Using IQOS Heets Sun Pearl is straightforward and easy. Follow the steps below to get started:

• ✔ 1. Prepare Your IQOS Device: Make sure your IQOS device is charged and ready for use. You can check the battery level by pressing the button on your IQOS device. If it needs charging, connect it to a power source using the provided USB cable. The LED indicator will turn off when the device is fully charged.

• ✔ 2. Insert the HEETS Stick: Take a HEETS Sun Pearl stick from the package and insert it into the heating chamber of your IQOS device. The tobacco part of the stick should go in first until it touches the heating blade.

• ✔ 3. Start Heating: Close the lid of your IQOS device and press the button to start the heating process. The LED indicator will start flashing, signaling that the device is preparing to heat the stick. Wait until the light becomes steady; this indicates that your HEETS stick is ready to use.

• ✔ 4. Enjoy the Flavor: Now, you can enjoy the unique blend of roasted tobacco, menthol sensation, and subtle summer berries. Press the button when you want the flavor delivery.

• ✔ 5. Replace the Stick: After using your HEETS stick, remove it from the IQOS device and dispose of it responsibly. You can do this by sliding the cap upwards, revealing the used HEETS stick. Simply pull it out and throw it away in a designated disposal bin.

• ✔ Remember to clean your IQOS device regularly and replace the HEETS stick after every use to maintain optimal performance and flavor experience. Enjoy your IQOS journey with Heets Sun Pearl!